Shipping policy
Processing
We can only begin processing your order after receiving your payment and verifying it.
If an item is needed by a certain date, please email us prior to purchasing to see if we can get it to you by the date needed. It is not always guaranteed, but we will try our best.
Shipping
Once you receive your tracking number, please allow 2-3 business days for it to update into the system.
Wynne Jean does not pay re-shipment fees, with the exception of an address error on our end. You will be required to repay your original shipping fee via PayPal if order reshipment is needed.
Refunds & Returns
Due to the nature of our products, we do not offer refunds or returns at this time.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, email us at wynnejeaninfo@gmail.com
Processing time for exchange products will vary (1-3 weeks) depending on shipment location.
Please be aware of our processing + shipping and handling timeframe prior to purchasing to avoid any inconvenience.
Please email us: WynneJeanInfo@gmail.com
Allow 1-2 business days
We can only begin processing your order after receiving your payment and verifying it.
- It takes 1-2 business days to ship standard orders.
- 10-14 business days for custom items (labeled in the item description).
If an item is needed by a certain date, please email us prior to purchasing to see if we can get it to you by the date needed. It is not always guaranteed, but we will try our best.
Shipping
Once you receive your tracking number, please allow 2-3 business days for it to update into the system.
Wynne Jean does not pay re-shipment fees, with the exception of an address error on our end. You will be required to repay your original shipping fee via PayPal if order reshipment is needed.
Refunds & Returns
Due to the nature of our products, we do not offer refunds or returns at this time.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, email us at wynnejeaninfo@gmail.com
Processing time for exchange products will vary (1-3 weeks) depending on shipment location.
Please be aware of our processing + shipping and handling timeframe prior to purchasing to avoid any inconvenience.
Please email us: WynneJeanInfo@gmail.com
Allow 1-2 business days
for a customer service representative to get back to you!